Your questions about conversations, calls and access.
Think of Eazybe as the bridge between WhatsApp and your CRM. It’s a WhatsApp CRM integration for teams that sell over chats and calls, giving managers full visibility while AI takes care of replies and follow ups.
Reps keep their own number and phone, and their business chats flow into a shared team inbox and your CRM through WhatsApp CRM sync. Files, voice notes and calls come along too, so the CRM fills itself in while reps get on with selling.
You get ready made connections for HubSpot, Salesforce, Zoho CRM, Pipedrive, Odoo, Bitrix24, LeadSquared, Freshworks and Google Sheets. Using something else? The Eazybe API and webhooks let you plug in almost any tool.
Eazybe sales intelligence uses AI to go through your WhatsApp chats and calls, pick out details like budget, urgency and buying intent, and save them as fields in your CRM. Your team can then filter hot leads and get alerts from Eazybe when someone is ready to buy.
The AI agent answers your leads on WhatsApp when your team can’t. It looks at their past chats and deal details in your CRM, asks what they need and books a call with your rep. When the lead is ready to talk, it passes the chat to the right person on your team.
It does. Call tracking logs every call’s time, length and outcome in your CRM, working with SIM calls on Android and virtual calls. Reps can run through call lists with bulk dialling, and Voice AI can phone leads on its own, hold a real conversation, book meetings and save the transcript for your team.
Yes, CRM workflows take care of that. If a quote gets no reply in three days, for example, an automated WhatsApp follow up goes out from the rep’s own number and stops as soon as the customer writes back.
No, most of Eazybe works with the number you already have. The WhatsApp Cloud API only comes into play for things like large broadcasts with approved templates, and Eazybe can set it up on your existing number without touching your app or chat history.
Eazybe only syncs the business chats you pick, so personal conversations stay personal, and access controls decide who sees what. When a rep leaves, their chats, files and call history stay with the customer record for the next rep, while they keep their own number.
Yes, there’s a 4 day free trial so you can test Eazybe with your own team, number and CRM. You can also book a demo and have the Eazybe team walk you through it first.