Summary- Companies use different ways to stay connected with their audience. They send emails, run ads on different platforms including Facebook, and even organize events to keep in touch with people.

In the past few years, many businesses have started using WhatsApp because of how widely it is used. Earlier, companies mainly used WhatsApp to share offers and discounts with customers, but now they can also create polls to collect feedback.

WhatsApp first introduced polls in 2021, but only beta testers were able to try them. Later, it became available for everyone. Now, both businesses and individuals can ask questions in a group and get instant responses.

What Are WhatsApp Polls?

WhatsApp polls let you put a question in a group chat and with up to 12 possible answers. People can vote, and you can even choose to get instant, real-time notification when someone selects an option.

For businesses, polls are an easy way to collect opinions about anything. Such as by using these polls you can cover any topic, whether it’s about a product, service, or just something fun to keep customers active and engaged.

Companies often use them to get feedback from poll participants, learn what customers like, and find fantastic ways to interact with their audience. WhatsApp Polls, which can include features like anonymous voting, are so easy to use that anyone can set up a poll on WhatsApp, and it works smoothly on all types of devices.

Key features of WhatsApp Polls:

• Ability to create polls in group chats or 1:1 conversations
• Up to 12 answer choices per poll (WhatsApp poll options limit)
• The functionality to allow multiple answers or restrict to one
• Real-time results visible to all participants
• WhatsApp poll anonymity, ensuring participants only see total counts, not who voted for what

Making a poll is quick and straightforward. Here’s how you can create one on different devices.

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How to Create WhatsApp Polls Easily on Android Device?

Follow the steps listed below to create a WhatsApp poll feature easily. Android users can drop in, and iOS users along with desktop users can hop on to the following section to enter the poll question. This way, everyone can quickly find the right steps for their phone.

1. Open the group chat or conversation in which you wish to create the Poll.
2. Look for the paperclip icon, which is the "Attach" option, and tap on it. From the available options, select "Poll" and then choose "Create a Poll.”
3. In the "Question" field, type the question you want to ask in your Poll.
4. Under the "Options" section, list the various choices for respondents to select from.
5. By default, WhatsApp allows users to choose multiple options. If you want to restrict respondents to select only one choice, you can turn off the "Allow multiple answers" setting.
6. Ensure that push notifications are enabled on your device to receive notifications when participants respond to the Poll.
7. Finally, click "Send" to share your Poll with the group or conversation.

How to Easily Create WhatsApp Polls on IOS Device?

1. Select the group or user to whom you wish to send a poll.
2. Tap the "+" icon, and from the list of options, choose "Poll.
3. Under the "QUESTION" field, enter the question you want to ask in your Poll.
4. Add answer choices in the "OPTIONS" section, where respondents can select their preferred options.
5. To restrict users from responding to more than one option, toggle the "Allow multiple answers" option as needed.
6. In the top right corner of the screen, tap "Send" to share the Poll.

How to Vote in a WhatsApp Poll?

1. Tap on the option you want to vote for.
2. If you change your mind, just tap on another option. Your old vote will be replaced with the new one.
3. If the poll only allows one choice, you can’t select more than one. To switch, simply unselect your first choice and pick another.
4. By default, you can see your own vote, but other people can’t see who voted for what.

How to See Poll Information?

You can check the current results of a poll and see how many people voted for each option. Just open the poll and tap “View Votes.”

Find Any WhatsApp Polls

If you want to look for polls you’ve sent or taken part in, open WhatsApp and tap the search icon. Select “Polls,” and you’ll find all the polls shared with you.

Different Ways to Use WhatsApp Polls

WhatsApp polls can be a fun and easy way to connect with people and get their opinions. And while collecting ideas through polls is a great way to engage, sometimes important files like images or videos can get deleted during conversations. In such cases, here’s how you can restore deleted WhatsApp images and videos without any difficulties.

• Get customer feedback:  So you’ve sold a few products, but you are not sure how your buyers actually feel? Make a quick poll! Ask them for their honest thoughts about your product. Take it further by asking what you could improve. The answers will help you make your product or service even better next time.
• Build excitement: Got a new product on the way? Use a poll to ask your audience what they think it might be or what features they expect. This creates curiosity and hype even before the launch.
• Collect ideas: Not sure what your next product should look like? Just ask your audience! Let them share what they want added or removed compared to the last version. This way, you can refine your product and give customers exactly what they’re looking for.
• Check support quality: After helping a customer with their query, send them a short poll. Ask them how they felt about your support. Their feedback will help you improve your pre-sales and post-sales experience. 

Did you know?

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• Add reminders so you never forget to reply.
• Use CRM integration to update leads directly from WhatsApp.
• Schedule messages to send later at the perfect time.
• Collaborate with your team without leaving WhatsApp Web.

All this happens inside WhatsApp itself, no extra tabs, no switching tools. Book your free demo and supercharge your WhatsApp today!

Benefits of WhatsApp Polls

From being super easy to create to getting instant replies to tricky questions, WhatsApp polls come with multiple benefits. Here are a few of them:

• Quick and simple to create: As shown earlier, it only takes a few taps to make and share a poll. This makes it handy for both basic and detailed questions. Businesses can also use it to quickly collect feedback or opinions from their audience. As well as if you ever need a break from constant pings, here’s how you can go offline on WhatsApp without turning off the internet.
• Helps in better decision-making: When shared in an active group with many members, polls usually get lots of responses. This makes it easier to gather useful insights and make smarter choices.
• Live results: As soon as someone votes, everyone in the group can see the results update in real time. This continues with every new response, making it clear and transparent.

Note: The only drawback is that since everyone can see the results as they come in, people who haven’t voted yet might be influenced by the majority choice.

WhatsApp Polls Best Practices

Polls are a fun and quick way to collect opinions, but to get the best results, it helps to follow some simple tips:

• Keep your questions simple: Before you create a poll, think about the kind of answers you want. If your question is too long or complicated, people may not understand it, and you’ll end up with fewer votes.
• Make the options easy to read: Just like the question, the answer choices should be clear and simple. This way, people can pick an option without confusion. Organizing polls ensures maximum participation, but what if someone deletes a message related to the poll? Don’t worry, you can still read deleted messages on WhatsApp easily.
• Organize your polls: If you’re planning to ask more than one question, keep them grouped together. Mixing polls with too many regular messages can make it hard for people to find and answer them.
• Don’t add too many options: When there are too many choices, it’s harder for people to decide. Try to keep your options limited (around 5 or fewer). This makes it easier for people to pick without being influenced by the most popular choice.

FAQs

Q1. Can I create a WhatsApp Poll on WhatsApp Web?

Answer: Yes, you can easily create and take part in polls on WhatsApp Web, and the process is almost the same as using the mobile app or utilizing a survey tool.

Q2. Can I check who voted for which option in a WhatsApp Poll?
Answer: No, you cannot see who voted for what because WhatsApp polls are completely anonymous, and only the total vote count for each option is visible.

Q3. How many options can I add to a WhatsApp Poll?
Answer: WhatsApp lets you add up to 12 different answer choices in a single poll, giving plenty of room for multiple options.

Q4. Can I make people choose only one option in a poll?
Answer: Yes, you can limit people to one choice by turning off the “Allow multiple answers” setting when creating your poll.

Q5. Do people get notified when someone votes in a WhatsApp Poll?
Answer: Yes, participants receive notifications if they have push notifications enabled, letting them know when someone has voted.

Q6. Can I see WhatsApp Poll results instantly?
Answer: Yes, poll results update in real time, so as soon as someone votes, the numbers are refreshed and visible to everyone in the chat.

Q7. Can I remove a WhatsApp Poll after sending it?
Answer: Yes, you can delete a poll after sending it by selecting the poll and using the delete option, just like deleting a normal message.