How do I connect WhatsApp to HubSpot CRM?

Install Eazybe and connect your HubSpot account. Eazybe syncs WhatsApp chats to HubSpot so conversations and customer context stay linked to the right CRM records.

Does Eazybe sync WhatsApp messages into HubSpot automatically?

Yes. Eazybe can sync WhatsApp conversations to HubSpot automatically, reducing manual copy/paste and keeping sales activity up to date.

Can multiple teammates use a shared inbox with HubSpot + WhatsApp?

Yes. Eazybe supports shared inbox workflows so teams can collaborate on WhatsApp leads while keeping HubSpot records aligned.

What can AI agents do for HubSpot + WhatsApp conversations?

AI can help draft replies, summarize conversations, and speed up follow-ups—so reps respond faster while maintaining consistent messaging.

Is this integration safe to use with WhatsApp and HubSpot?

Eazybe is designed for business use cases and focuses on secure workflows for syncing WhatsApp conversations with CRM records. Always review your security and compliance requirements before rollout.

Which HubSpot objects can I associate WhatsApp conversations with?

Most teams associate WhatsApp conversations with contacts and deals to track context across the sales pipeline. The best mapping depends on your HubSpot workflow.

WHATSAPP × HUBSPOT

The Official HubSpot WhatsApp Integration

Stop letting deal intelligence die on personal phones. Every message, image, and voice note is automatically logged to the HubSpot Activity Timeline.

Real-time sync for 1-on-1 and Group Chats.
Automatic association with open Deals and Tickets.
Complete conversation history retained when reps leave.

Works with the WhatsApp you already use

Other tools force you to abandon WhatsApp Business App and migrate to API-only. Eazybe works with both—keep your existing setup, your chat history, and your workflow.

Capability

Other Tools

Eazybe

WhatsApp Business App

WhatsApp Business API

Keep existing chat history

Track personal WhatsApp numbers

Live in 30 minutes

Mini CRM

HubSpot Mini CRM in WhatsApp Web.

Open any WhatsApp chat and Eazybe surfaces the matching HubSpot record alongside — fields, deals, activity log — all editable, all synced back.

hubspot.com/contacts/sarah

Hi! Following up on the enterprise quote.

Just sent it over to your email, Sarah.

Synced to HubSpot

First nameSarah

Last nameChen

CompanyEnterprise Solutions Inc.

System Intelligence

HubSpot fields, populated automatically.

Eazybe writes every WhatsApp signal into HubSpot as a typed custom property — no manual data entry.

ANALYTICS

AVG_RESPONSE_TIME

1m 12s

Calculated based on rolling 30-day window.

METER

TOTAL_MESSAGES

1,242

Aggregate sum of all logged WhatsApp segments.

STATUS

FOLLOWUP_PRIORITY

CRITICAL

Heuristic-based intent scoring from chat history.

ENGINE

LEAD_ENGAGEMENT_SCORE

94.8

Real-time sync of engagement signals.

PROTOCOL

SYNC_PROTOCOL_STATUS

ESTABLISHED

End-to-end encrypted channel with HubSpot.

SIGNAL

LATEST_CHAT_INTENT

UPSELL_READY

NLP-extracted conversation state.

Who It's For

Built for teams where deals happen on WhatsApp

Sales Teams

Full conversation visibility
Deal-linked chat history
Response time tracking

Sales Managers

Team-wide visibility
Performance monitoring
Pipeline reality check

Customer Success

Full customer history
Seamless handoffs
Ticket creation from chats

Live in 5 Minutes

No developers. No IT tickets. No waiting.

Install Extension

Add Eazybe to Chrome. One click, 60 seconds.

Connect HubSpot

OAuth login, no API keys, no developer needed.

Open WhatsApp Web

The HubSpot sidebar appears automatically.

Start Closing Deals

Every message flows to HubSpot. You're live.

FAQ

All Your HubSpot + WhatsApp Questions, Answered

Get answers to common questions about setup, supported features, security, and how the HubSpot integration works day-to-day. Still stuck? Talk to our live agent on WhatsApp.

Does this work with personal WhatsApp, or do we need Business API?

Eazybe works with ALL versions: personal WhatsApp, WhatsApp Business App, and WhatsApp Business API. Unlike competitors who force you into expensive API migrations, we work with whatever WhatsApp you already use. Your team can start today.

Can managers see all conversations across the team?

Yes. Team admins have full visibility into all conversations synced by their team members. No more "I followed up" claims without proof. See response times, conversation history, and engagement patterns across your entire sales organization.

What happens to conversations when a rep leaves?

Customer conversations stay in HubSpot forever. When reps leave or territories change, the complete chat history remains attached to contacts and deals. Your customer relationships belong to your company, not personal phones.

How is this different from HubSpot's native WhatsApp integration?

HubSpot's native integration only works with WhatsApp Business API and limits you to API-approved message templates. Eazybe works with personal WhatsApp, preserves natural conversations, and gives you full chat history—not just templated messages.

Is our data secure?

SOC 2 Type II certified, GDPR compliant, and an official Meta Business Partner. Messages are encrypted in transit and at rest. We've passed security reviews for enterprise customers in healthcare, finance, and government.

How quickly can we be up and running?

Most teams are live within 30 minutes. Install the Chrome extension, OAuth into HubSpot, open WhatsApp Web—done. No developer resources, no IT tickets, no waiting on integrations.

Didn't find your answer? Let's connect with us!

Bring WhatsApp into HubSpot.

Install Eazybe, connect HubSpot, watch every chat sync — automatically.