REP RADAR

See What Your Team Is Actually Doing

Are your reps responsive or letting leads go cold? Rep Radar gives you real-time visibility into response times, message volume, and engagement patterns. Data-driven coaching, not guesswork.

Real-time Analytics
Per-rep Metrics
Trends Over time
Why Rep Radar?

Manage With Data, Not Assumptions

The Visibility Gap

You don't know what reps are doing

Your reps say they're following up. They claim leads are "just slow to respond." But you have no data. Are they actually working their leads? Are response times acceptable? Without Rep Radar, you're managing blind.

  • No visibility into actual activity
  • Reps self-report (inaccurately)
  • Can't identify coaching needs
  • Top performers invisible
Get visibility →
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Critical_Gap

84% of Rep interactions are currently occurring in unmonitored threads.

Activity Metrics

Real numbers, real insights

Rep Radar tracks everything automatically. Response times (average and by conversation), message volume, active hours, conversation length. See who's crushing it and who needs help—with data, not opinions.

  • Response time by rep
  • Message volume tracking
  • Active hour analysis
  • Conversation metrics
See metrics →
Engineering_Report_V3.0.4
Latency_IndexLIVE
Vol_Velocity+12.4%
Eng_Mix
80%
Nodes_Active2,847
Coaching Insights

Know exactly where to focus

Rep A has great volume but slow response times. Rep B responds fast but has few conversations. Rep Radar shows you exactly what each person needs to improve. Targeted coaching, better results.

  • Individual strengths/weaknesses
  • Trend analysis over time
  • Peer comparison benchmarks
  • Coaching priority scoring
Start coaching →
Performance_Diagnostic

Skill Gap Analysis

Confidence
99.4%
S
Sarah K.
Follow-up Rate
-22%
CRITICAL
J
John D.
Response Speed
15%
OPTIMAL
A
Alex M.
Chat Depth
-8%
WARNING
M
Maria G.
Closing Velocity
31%
OPTIMAL
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How It Works

Automatic Analytics

No manual tracking. Data flows automatically.

Use Cases

Who Uses Rep Radar?

Sales Managers

Data-driven 1:1s. Know exactly what to discuss with each rep.

  • Performance visibility
  • Coaching priorities
  • Team optimization

VP Sales

Team-level metrics and trends. Identify systemic issues and wins.

  • Team health overview
  • Trend analysis
  • Capacity planning

RevOps

Activity data for process optimization. Identify bottlenecks.

  • Process insights
  • Benchmark data
  • Efficiency metrics
“One rep swore he answered everything within the hour. His average was four and a half. He was not lying, he just remembered the good days. Now we both look at the same number.”
Ricardo Palma
Ricardo Palma
Sales Manager, Vortex Autos
FAQ

Rep Radar Questions

Response times, message volume, conversation counts, active hours, engagement patterns, and more. All automatically calculated.
Yes. Reps can see their own metrics. Managers see team-wide data. Role-based access throughout.
Historical data from when the extension was installed. We don't retroactively analyze old messages.
Yes. Export to CSV or PDF. Schedule automated reports to your inbox.
It measures the work, not the person: reply speed, volume, coverage. Reps see their own numbers, which most end up liking, because fast reps finally get credit that gut-feel management never gave them. Teams that frame it as shared visibility rather than policing rarely get pushback after week one.
The metrics come from patterns — timestamps, counts, response gaps — not from reading what was said. Content stays in the conversation; the radar watches the rhythm.
Rep Radar is the people side of the picture: who responds, how fast, how much. Pair it with deal-level views and CRM sync and you get the full loop described in WhatsApp Sales Tracking.
Rankings work on any metric, so you can compare response time where volume differs, or trend each rep against their own last month instead of against each other. The point is a fair conversation, not a leaderboard for its own sake.
Open the dashboard, look at two numbers: who left leads waiting over the weekend and whose activity dropped versus their usual. Those two questions fill a 1:1 agenda better than an hour of chat scrolling.
Yes. The extension sits on each rep’s WhatsApp Web, whatever number is logged in there. No API migration, and reps keep the numbers customers already saved.