WhatsApp IntegrationBitrix24 Certified

The Official
Bitrix24
WhatsApp Integration

Stop letting deal intelligence die on personal phones. Every message, image, and voice note is automatically logged to the Bitrix24 Activity Timeline.

Real-time sync for 1-on-1 and Group Chats.
Automatic association with open Deals and Tickets.
Complete conversation history retained when reps leave.
Meta
MetaBusiness Partner
Bitrix24
Bitrix24App Partner
Why teams switch to Eazybe

Works with the
WhatsApp you already use

Other tools force you to abandon WhatsApp Business App and migrate to API-only. Eazybe works with both—keep your existing setup, your chat history, and your workflow.

WhatsApp
Personal WhatsApp
WhatsApp
B
WhatsApp Business App
WhatsApp
WhatsApp Business API
Capability
Other Tools
Eazybe
WhatsApp Business App
WhatsApp Business API
Keep existing chat history
Track personal WhatsApp numbers
Live in 30 minutes
Mini CRM

Bitrix24 Mini CRM in
WhatsApp Web

Access your entire Bitrix24 CRM directly inside WhatsApp. No tab switching, no guessing, no friction.

Instant Context
Pipeline Management
Quick Actions
WhatsApp chats
Sarah ChenSarah Chen
Hi! Following up on the enterprise quote.
10:02:15
Just sent it over to your email, Sarah.
10:03:42
Sarah ChenSarah Chen
Received! Let's schedule the kickoff.
10:05:10
Bitrix24
Sarah Chen

Sarah Chen

Not the right contact?
Sarah
Chen
Enterprise Solutions Inc.
sarah@enterprise.com
enterprise.com
System Intelligence

Sync High-Intent
Engagement Fields

Directly mapped WhatsApp engagement signals rendered in your Bitrix24 environment. Active monitoring enabled.

CRM

CONTACT_STATUS

SYNCED

Contact matched to Bitrix24 record.

METER

TOTAL_MESSAGES

847

Aggregate WhatsApp messages logged.

PROTOCOL

CHAT_BACKUP_STATUS

ACTIVE

Real-time backup to Bitrix24.

TIMESTAMP

LAST_INTERACTION

14m ago

Most recent WhatsApp message synced.

PIPELINE

DEAL_STAGE

NEGOTIATION

Current deal stage in Bitrix24.

STATUS

SYNC_HEALTH

OPTIMAL

Connection status with Bitrix24.

Complete Picture

Bitrix24 tracks activities. We show you the conversations behind them.

Automatic Contact Sync

WhatsApp contacts sync directly into Bitrix24. New contacts are created automatically, existing ones are matched. No more manual entry, no more duplicate records cluttering your CRM.

CRM Sidebar in WhatsApp

See Bitrix24 contact details, deal stages, and activity history while chatting on WhatsApp. Update records without switching tabs. Your reps stay in the conversation.

Complete Chat Backup

Every WhatsApp message—text, images, voice notes, documents—backed up and linked to the right Bitrix24 contact. Conversations are preserved even when reps leave the company.

Team-Wide Visibility

Managers can see all WhatsApp conversations across the team. Know which reps are following up, which deals are active, and which customers need attention—without asking anyone.

Works With Your WhatsApp

Personal WhatsApp, WhatsApp Business App, or WhatsApp API—Eazybe works with all of them. No expensive API migration required. Start syncing in minutes.

Enterprise-Grade Security

SOC 2 certified, GDPR compliant, Meta Business Partner. Your customer conversations are encrypted in transit and at rest. Built for teams that take data security seriously.

Who It's For

Built for Bitrix24 teams where deals happen on WhatsApp

Sales Teams

Reps close deals on WhatsApp but Bitrix24 shows nothing. Get full chat history linked to every contact and deal. No more manual logging—conversations sync automatically.

  • Automatic contact matching
  • Chat history on every deal
  • Zero manual data entry

Sales Managers

See every WhatsApp conversation across your team without asking. Know which deals are active, which customers are waiting, and which reps need coaching.

  • Team-wide conversation visibility
  • Performance insights
  • Pipeline reality check

Customer Support

When customers message on WhatsApp, their full history is right there in Bitrix24. No more asking customers to repeat themselves. Complete context for every interaction.

  • Full conversation history
  • Seamless team handoffs
  • Faster resolution times
Live in 5 Minutes

No developers. No IT tickets. No waiting.

Connect Bitrix24 to WhatsApp in minutes. Your team will be syncing conversations before your next meeting.

01

Install Extension

Add Eazybe to Chrome. One click, 60 seconds.

02

Connect Bitrix24

Authorize your Bitrix24 account—no API keys needed.

03

Open WhatsApp Web

The Bitrix24 sidebar appears automatically.

04

Start Syncing

Every message flows to Bitrix24. You're live.

“
We were losing track of customer conversations across 20+ sales reps. Now every WhatsApp chat syncs to Bitrix24 automatically. Our managers finally have the visibility they needed.
Priya Mehta
Sales Director, TechServe Solutions
Common Questions

What you need to know

Eazybe works with ALL versions: personal WhatsApp, WhatsApp Business App, and WhatsApp Business API. No expensive API migration needed. Your team can start today with whatever WhatsApp they already use.

Stop losing WhatsApp conversations in Bitrix24

Your team is having critical customer conversations on WhatsApp. Make sure Bitrix24 sees every one of them.

14-day free trial • No credit card • Live in 5 minutes

Ready for Lift Off

WhatsApp AI Agents for
Sales Teams

See every WhatsApp conversation inside your CRM. Qualify leads with AI, detect deals going cold, and automate follow-ups — all with a WhatsApp AI Agent that works 24/7.

No credit card required

Enterprise-Grade Security
Meta

Meta Business Partner

Verified Integration

GDPR Ready

Fully Compliant Data Processing

Compliant

Bank-Grade Security

SSL & 256-bit Encryption

Trusted by regulated industries: financial services, healthcare, insurance