The Official
Zoho
WhatsApp Integration
Stop letting deal intelligence die on personal phones. Every message, image, and voice note is automatically logged to the Zoho Activity Timeline.
Works with the
WhatsApp you already use
Other tools force you to abandon WhatsApp Business App and migrate to API-only. Eazybe works with both—keep your existing setup, your chat history, and your workflow.
Zoho Mini CRM in
WhatsApp Web
Access your entire Zoho CRM directly inside WhatsApp. No tab switching, no guessing, no friction.
Sarah Chen
Sync High-Intent
Engagement Fields
Directly mapped WhatsApp engagement signals rendered in your Zoho environment. Active monitoring enabled.
LEAD_SCORE
Weighted score from WhatsApp engagement.
RESPONSE_RATE
Customer reply rate on WhatsApp.
CONVERSION_STAGE
Automated lead classification.
MSG_SENTIMENT
Real-time sentiment from last 10 messages.
DEAL_POTENTIAL
Estimated deal value from context.
FOLLOW_UP_DUE
Smart reminder based on conversation gaps.
Zoho shows what reps log. We show what actually happened.
Automatic Timeline Sync
Every WhatsApp message appears on Lead and Contact timelines automatically. Voice notes, images, documents—everything captured without reps logging anything manually.
Zoho CRM Inside WhatsApp
See Lead scores, Deal stages, and Contact history while chatting. Update records without switching tabs. Your reps stay in WhatsApp and still update Zoho.
Works With Your WhatsApp
Unlike Zoho's native WhatsApp integration that requires API setup, Eazybe works with personal WhatsApp accounts. No expensive migration. Start capturing conversations today.
Manager Visibility
See every WhatsApp conversation across your entire team. Know which reps are responsive and which leads are going cold. Real data, not rep promises.
Lead Engagement Reality
Your Lead scores show one thing, but conversations tell the real story. See which leads are actually engaged based on real message patterns, not just form fills.
Conversations Stay Forever
When reps leave, WhatsApp history stays on Zoho records. Customer relationships belong to your company. SOC 2 certified, GDPR compliant, all Zoho data centers supported.
Built for Zoho teams where deals happen on WhatsApp
Sales Teams
Your Leads have scores but no conversation history. Your Deals show stages but not the discussions driving them. Get full WhatsApp chat history on every record. See who's engaged and who's ghosting—without asking reps to log anything.
- Full conversation visibility
- Lead engagement reality
- Response time tracking
Sales Managers
Stop asking reps "did you follow up?" Start seeing every conversation yourself. Coach based on real interactions. Identify top performers and struggling reps from actual engagement data, not self-reported activity.
- Team-wide visibility
- Performance monitoring
- Pipeline reality
Zoho Desk & Success
When customers escalate, you'll see every previous conversation. When reps hand off accounts, full history stays attached. No more "I wasn't aware of that conversation" moments.
- Complete customer history
- Seamless handoffs
- Ticket context
No developers. No API setup. No waiting.
Install the extension, connect Zoho, and start syncing. Works with all Zoho data centers.
Install Extension
Chrome extension installs in 60 seconds.
Connect Zoho CRM
OAuth login—works with US, EU, IN, AU, JP data centers.
Open WhatsApp Web
The Zoho sidebar appears automatically.
Start Capturing
Every message flows to Zoho timelines. You're live.
Our Zoho timelines were empty for WhatsApp leads—our biggest channel. Now every conversation syncs automatically. Setup took 10 minutes. The support team actually knows Zoho inside out.
What you need to know
Stop flying blind on WhatsApp leads
Your competitors see every customer conversation. You should too. Join 10,000+ Zoho teams who closed the visibility gap.
14-day free trial • No credit card • All data centers supported
