QUICK REPLIES

Stop Typing The Same Messages

Your reps type the same responses 50 times a day. Pricing info, meeting links, product details—always the same. Quick Replies gives them one-click access to pre-written messages. Respond faster, stay consistent.

Unlimited Templates
1-click Sending
Hours Saved weekly
Why Quick Replies?

Save Hours On Repetitive Messages

The Problem

Repetitive typing kills productivity

How many times a day do your reps type out pricing information? Or meeting booking instructions? Or product details? All that repetitive typing adds up. Quick Replies gives them back hours every week.

  • Same messages typed repeatedly
  • Inconsistent responses across team
  • Time wasted on routine questions
  • Typos and errors in rushed messages
Start saving time →
web.whatsapp.com
John Doe
John Doe
Online
Type a message
Template Library

Your best messages, one click away

Create templates for every common scenario. Pricing, FAQs, meeting links, follow-ups—all accessible instantly. Use shortcuts to insert templates even faster. Personalize with variables before sending.

  • Unlimited template library
  • Keyboard shortcut triggers
  • Variable fields for personalization
  • Rich text and emoji support
See templates →
web.whatsapp.com
John Wick
John Wick
Online
Type a message
Team Consistency

Everyone sends approved messages

Create team templates that everyone uses. Ensure consistent pricing, accurate product info, and on-brand communication. Update a template once, it's updated for everyone.

  • Shared team templates
  • Centralized template management
  • Approval workflow for new templates
  • Version control and updates
Set up team →
web.whatsapp.com
Enterprise Prospect
Enterprise Prospect
Verified Organization
Type a message
How It Works

Set Up Templates In Minutes

Create once, use forever.

Use Cases

Who Uses Quick Replies?

Sales Reps

Instant access to pricing, product info, and follow-up templates.

  • Faster response times
  • Accurate information
  • More conversations

Support Teams

Common answers ready to go. Resolve tickets faster with consistent responses.

  • Faster resolution
  • Consistent answers
  • Knowledge sharing

Operations

Standardize communication across the team. Ensure brand consistency.

  • Brand compliance
  • Message accuracy
  • Training efficiency
“I answered the price question forty times a week, badly, from memory. Now it is two keystrokes and the numbers are always current.”
Camila Torres
Camila Torres
Sales Rep, Lince Autos
FAQ

Quick Replies Questions

Unlimited. Create as many templates as you need for different scenarios.
Yes. Create team templates that everyone on your team can access and use.
Yes. Templates can include text, images, documents, and even voice note placeholders.
Yes. Use variable fields like {name} or {company} that you fill in before sending.
Most teams steal shamelessly from the 150 WhatsApp Message Templates collection, then rewrite the ten they actually use in their own voice. Starting from a blank library is the slow way.
Yes. Type the shortcode in any conversation, group or one-to-one, and the template drops in. Handy for posting the same order update across several customer groups.
Team templates are managed centrally, so reps can use them and personalize the variable fields but not rewrite the approved text. Their personal templates are their own.
The library will not let you save a duplicate shortcode, so there is never a moment where typing a shortcut sends the wrong message. You will be asked to pick a different one.
Same idea, fewer limits. The Business app caps you at 50 replies on one phone. Here templates are unlimited, shared across the team, searchable by category and available on every rep’s WhatsApp Web.
Quick Replies cover the conversations your reps type by hand. For templated messages sent at scale through the API, approved message templates apply, and both can run on the same number through Coexistence.