Reach Customers Anytime, Not Just Within 24 Hours
WhatsApp only allows free-form messages within 24 hours of the customer's last reply. After that, you need pre-approved message templates. Eazybe lets you create, manage, and automate template messages — triggered directly from your CRM workflows.
The 24-Hour Window Problem — Solved
Break the 24-Hour Limit
Without templates, you cannot message a customer who hasn't replied in 24 hours. Templates let you re-engage dormant leads, send appointment reminders, and deliver order updates — anytime.
Pre-Approved by Meta
Every template goes through Meta's review process, ensuring compliance with WhatsApp commerce policies. This means higher delivery rates and zero risk of policy violations.
Trigger from Your CRM
Connect templates to HubSpot workflows, Salesforce automations, or Zoho blueprints. Automatically send the right message when a deal moves stages, a ticket is created, or an appointment is booked.
Your Best Leads Go Cold After 24 Hours
A prospect visits your website, starts a WhatsApp chat, asks about pricing — and then goes silent. After 24 hours, WhatsApp blocks you from following up. Without templates, that lead is lost.
- Free-form messaging blocked after 24-hour session window
- No way to re-engage leads who went silent
- Appointment reminders and order updates can't be sent proactively
- Manual follow-ups miss the optimal timing window
Pre-Approved Templates That Send Automatically
Eazybe gives you a library of 50+ pre-approved templates for common scenarios — plus a builder for custom templates. Personalize with CRM data, add buttons and media, and set up automated triggers.
- Pre-built templates for sales follow-ups, reminders, and updates
- Custom template builder with Meta submission and approval tracking
- Dynamic variables: customer name, order ID, appointment time, deal value
- Rich media support: images, documents, and interactive buttons
Right Message, Right Moment, Zero Manual Work
Connect templates to your CRM workflows. When a deal moves to "Proposal Sent," auto-send a pricing template. When a ticket is resolved, trigger a feedback request. Your team focuses on conversations, not copy-paste.
- HubSpot workflow triggers for deal stage changes
- Salesforce process builder and flow integration
- Zoho CRM blueprint and automation support
- Custom triggers via Webhooks for any system
From Setup to Automated Messages in 4 Steps
Use pre-built templates immediately. Submit custom templates for approval in minutes.
Install Eazybe
Add the Chrome extension and connect your WhatsApp Business number. API access is provisioned automatically.
Choose or Create Templates
Browse 50+ pre-approved templates or create custom ones. Eazybe submits them to Meta for review — most are approved within 24 hours.
Connect Your CRM
Link HubSpot, Salesforce, Zoho, or any CRM. Map template variables to CRM fields so messages are personalized automatically.
Set Up Triggers or Send Manually
Configure CRM workflow triggers for automated sends, or use the Chrome extension to fire templates manually during conversations.
Templates for Every Business Scenario
Sales Follow-Ups
Prospect went quiet after a demo? Send a personalized follow-up template with the proposal attached — even weeks after the last conversation.
- Re-engage cold leads outside the 24-hour window
- Attach proposals, pricing sheets, and case studies
- Auto-trigger when deals stall in your CRM pipeline
Order Updates & Delivery Alerts
Send order confirmations, shipping updates, and delivery notifications automatically. Customers get real-time updates on WhatsApp — where they actually check.
- Order confirmation with order ID and details
- Shipping and tracking number notifications
- Delivery confirmation and review requests
Appointment Reminders
Reduce no-shows by sending automated reminders 24 hours and 1 hour before appointments. Include rescheduling buttons so customers can adjust without calling.
- Automated reminders at configurable intervals
- One-tap rescheduling via interactive buttons
- Confirmation receipts synced to your calendar
Template FAQs
Turn WhatsApp into your Revenue Engine
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