Keep the current phones
Reps use their Android phones and their existing SIMs.
SIM-Based Calling
SIM Based Calling Software For Mobile Sales Teams
Your reps keep calling from their own Android phones. Eazybe logs each SIM call's time, length and outcome in your CRM, right beside the customer's WhatsApp chats.
- Android
- Rep's own SIM
- CRM logging
- WhatsApp context
Illustrative example
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SIM-Based Calling
What Is SIM Based Calling?
SIM based calling means reps call customers through the regular mobile network, using the SIM in their phone, while software records the activity. There is no internet phone line to set up, and customers see an ordinary mobile number.
The usual problem with SIM calls is that they stay on the phone, where a manager or CRM never sees them. Eazybe fixes that for Android: each call's time, length and outcome goes into your CRM and sits beside the customer's WhatsApp chats.
Why Teams Choose SIM Calling
SIM calling suits teams that already sell from mobile phones. Here is what you get with Eazybe.
A familiar mobile number
Customers see a normal mobile number, the one the rep may already use with them.
Calls logged in your CRM
Time, length and outcome are logged without a rep typing them in.
WhatsApp in the same place
SIM calls appear beside the customer's WhatsApp chats.
Works with your existing call plan
Calls go over the mobile network, so your carrier plan still applies.
Add virtual calling later
Eazybe tracks virtual calls too, so you can mix both across the team.
How SIM Based Calling Works In Eazybe
Reps do not have to change how they call, which makes this an easy first step for many teams.
Before And After Eazybe
What changes for a team that already sells over SIM calls.
| Factor | With Eazybe | Without call tracking |
|---|---|---|
| Call activity | Logged with time, length and outcome | Only on each rep's phone |
| CRM record | Updated with the call | Depends on the rep remembering |
| WhatsApp context | Beside the call on the customer record | In a separate app |
| Taking over an account | Call and chat history are on the record | Ask the last rep what happened |
Who SIM Based Calling Suits
It tends to work best where reps already do their selling from a mobile.
Field sales teams
Reps out meeting customers can call from the phone in their pocket and still have the activity logged.
Telecalling teams
Teams that call all day from Android phones get activity into the CRM without a desk phone setup.
Small sales teams
Start tracking the calls you already make before you decide whether you need business numbers.
SIM Calls And WhatsApp, Together
Many deals move between a phone call and a WhatsApp chat. Eazybe records both on one customer, so that history does not depend on one rep's phone.
SIM calls stop living on one phone
Android call details reach your CRM
Chats and calls sit on one customer
Pricing
How Much Does SIM Based Calling Cost?
Calls go over your mobile network, so your carrier plan still covers the call itself. Book a demo to confirm the right Eazybe plan for your team.
See PricingShowing prices for
- Plans from, billed yearly
- $19 per user / month
- Plans from, billed monthly
- $29 per user / month
- Voice number
- Add-on price varies by country
FAQ
Frequently Asked Questions
What teams usually want to know before they connect their reps' phones to Eazybe.
What is SIM based calling?
It means calling over the regular mobile network, using the SIM in a phone, while software records the call activity. Customers see a normal mobile number.
Which phones does it work on?
Eazybe SIM call tracking works on Android. If some of your reps use iPhones, ask on a demo which setup fits them.
Do I need a new phone number?
No. Reps can keep calling from the SIM in their Android phone. If you want a shared business line, Eazybe also offers voice numbers.
Does it record SIM calls?
Eazybe logs each SIM call's time, length and outcome. Ask on a demo about audio recording for SIM calls on your devices, and check your local recording laws first.
What about personal calls on the same phone?
If reps use one phone for work and personal calls, agree on a clear policy before you start. Ask on a demo which controls fit your setup.
What number will customers see?
The mobile number on the rep's SIM, the same one they see when that rep calls today.
Who pays for the calls?
Your mobile carrier charges for SIM calls in the usual way, so your existing plan applies. The Eazybe plan is a separate cost.
What happens when a rep leaves?
The number goes wherever the SIM goes, so settle who owns it before someone leaves. If you want a number that always stays with the company, use an Eazybe voice number.
Can I see WhatsApp chats next to SIM calls?
Yes. Eazybe saves each SIM call beside that customer's WhatsApp chats, so you can read the conversation and see the calls in one place.
Is SIM calling better than cloud calling?
That depends on the team. SIM calling is simple for reps who already sell from a mobile. Virtual calling suits teams that want a shared business line. Our SIM vs cloud calling guide goes through the differences.
Calling products
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On One Record
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