La Integración Oficial Freshdesk con WhatsApp
Deja de perder inteligencia de negocios en teléfonos personales. Cada mensaje, imagen y nota de voz se registra automáticamente en la Línea de Tiempo de Actividad de Freshdesk.
- Sincronización en tiempo real para chats 1-1 y grupales.
- Asociación automática con Negocios y Tickets abiertos.
- Historial completo de conversaciones retenido cuando los representantes se van.
Funciona con el WhatsApp que ya usas
Otras herramientas te obligan a abandonar WhatsApp Business App y migrar solo a API. Eazybe funciona con ambos—mantén tu configuración existente, tu historial de chat y tu flujo de trabajo.
Freshdesk Mini CRM en WhatsApp Web.
Open any WhatsApp chat and Eazybe surfaces the matching Freshdesk record alongside — fields, deals, activity log — all editable, all synced back.
Freshdesk fields, populated automatically.
Eazybe writes every WhatsApp signal into Freshdesk as a typed custom property — no manual data entry.
TICKET_CONTEXT
WhatsApp chat linked to ticket.
TOTAL_MESSAGES
Support messages backed up.
CONTACT_STATUS
Contact synced to Freshdesk.
RESPONSE_SLA
SLA compliance for WhatsApp channel.
BACKUP_STATUS
Real-time chat backup enabled.
AGENT_LOAD
Active WhatsApp conversations.
Built for teams where deals happen on WhatsApp
Sales Teams
- Full conversation visibility
- Deal-linked chat history
- Response time tracking
Sales Managers
- Team-wide visibility
- Performance monitoring
- Pipeline reality check
Customer Success
- Full customer history
- Seamless handoffs
- Ticket creation from chats
No developers. No IT tickets. No waiting.
Install Extension
Add Eazybe to Chrome. One click, 60 seconds.
Connect Freshdesk
OAuth login, no API keys, no developer needed.
Open WhatsApp Web
The Freshdesk sidebar appears automatically.
Start Closing Deals
Every message flows to Freshdesk. You're live.
All Your Freshdesk + WhatsApp Questions, Answered
Get answers to common questions about setup, supported features, security, and how the Freshdesk integration works day-to-day. Still stuck? Talk to our live agent on WhatsApp.
Didn't find your answer? Let's connect with us!
Bring WhatsApp into Freshdesk.
Install Eazybe, connect Freshdesk, watch every chat sync — automatically.